The world’s first installment payment gateway

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Splitit Plus

The easiest way to offer Splitit to your global customer audience.

35% of shoppers are more likely to make a purchase if offered the ability to pay in interest-free instalment payments.

Splitit Plus

The Difference

Splitit PlusOther Payment Gateways
Integrates with all major e-commerce platforms
Accept payments instantly
Start transacting today
Quick, seamless integration
Easy cash flow management & reconciliation
All in-one competitive rate
Concierge Chargeback service
Fraud prevention with Forter
Marketing Resources
Merchant Portal Access
Receive payments monthly inline with customers plan
No Customer applications
   

Do you have questions about Splitit Plus?

You can find answers to our most commonly asked questions here. If you can’t find what you’re looking for, please visit our Support centre where you’ll find lots more answers, plus you can live chat with us.

Frequently asked questions

Splitit Plus requires your business to be incorporated in the US or Canada with a valid, physical US or Canadian address. Splitit Plus will not accept a P.O. Box as a valid address. Below is a complete list of business details needed to enroll in Splitit Plus.

Company details:

  • Business Type
  • Country of Incorporation
  • Company Name
  • Company Address
  • Company Phone
  • Company Tax ID / EIN / VAT ID
  • Company Website
  • Industry Type

Management and Ownership details (CEO, Executive, or Authorized Representative):

  • Legal Name (First /Last)
  • Job Title
  • Social Security Number
  • Date of Birth
  • Email Address
  • Home Address
  • Identity Document may be required

Bank Account details:

  • Account Holder
  • Routing Number
  • Account Number

Enrolling online through our Self-Onboarding portal is easy and allows you to start transacting today!

Follow the steps below to get started.

  • Go to our onboarding portal
  • Complete the required fields to create your business account.
  • On the Gateway page, select Splitit Plus as your preferred Gateway.
  • Enter your business details on the verification form.

Once complete, you’ll receive a confirmation email with integration instructions and details to access your Merchant Dashboard. If you prefer, you can contact us by filling our interest form here or reach us by phone at 1-844-775-4848.

When your customer chooses Splitit at checkout, the cost of their purchase is split into equal, monthly payments. These payments are transferred to your Splitit account balance via Stripe.

Installment payments are accumulated, less our platform and installment fees, then batched into daily payouts and transferred to your bank via an ACH transaction. The standard payout schedule is 2 business days from the day the installment payment is captured.

A positive balance in your Splitit account will result in settlement payouts to your bank account.

If your Splitit account balance becomes negative, Splitit will debit the amount owed from future payouts. Payouts will resume once the Splitit account balance is positive.

Refunds are issued from your Splitit Merchant Portal. The refunded amount is debited from your Splitit account balance.

In the event your Splitit account balance becomes negative, Splitit will debit the refunded amount from future payouts. Payouts will resume once the Splitit account balance is positive.

When a chargeback has been initiated by the cardholder, you will receive a notification email from sp-chargebacks@splitit.com. The email includes all relevant information about the disputed payment and the reason the cardholder reported it. Resource articles to help guide you through the evidence submission process are also included.

If you choose to respond to the dispute, a link to the Chargeback Evidence Form is provided in the email notification. This form is unique to the dispute in question. If evidence hasn’t been submitted, we will send you a reminder email 48-hours before the response deadline.

Once a dispute closes, we will notify you by email of the outcome of the chargeback.

In the event the issuing bank deems the cardholder’s claim as legitimate, the full amount of the chargeback plus any applicable chargeback fees will be debited from your Splitit account balance.

In the event your Splitit account balance becomes negative, Splitit will debit the amount owed from future payouts. Payouts will resume once your Splitit account balance is positive.

Splitit Plus integrates with Forter, a fraud prevention tool.

Yes. Certain types of business categories and business practices are prohibited from using Splitit Plus. Restricted Business categories are imposed through Network Rules or the requirements of our Financial Services Providers.

Some businesses may be initially approved to begin transacting but later denied. If your business is found to be in violation of Splitit’s or Stripes Acceptable Use policy or identified as a prohibited service or industry, your account may be terminated at any time without notice.

You can find the full list here.

Although your business must be registered in the United States or Canada and settling in USD or CAD, you can present and sell in the following currencies:
US Dollar
Australian Dollar
British Pound
Euro
Canadian Dollar
Swiss Franc
Russian Ruble
Polish Zloty
New Zealand Dollar
Yen
Forint
Danish Krone
Norwegian Krone
Swedish Krona
Brazil Real
Emirati Dirham
Czech Koruna
Romanian Leu
Bulgarian Lev
Qatari Rial
Saudi Riyal
South Korean Won
Chinese Yuan Renminbi
Hong Kong Dollar
Singapore Dollar
Turkish Lira
Dominican Peso
New Taiwan Dollar
South African Rand
Mexican Peso
Malaysian Ringgit
Indonesian Rupiah
Indian Rupee
Argentine Peso
Peruvian Sol
Philippine Peso
Thai Baht
Vietnamese đồng

Troubleshooting

Please find instructions on how to access the Merchant Portal here.

The standard payout schedule is 2 business days from the day the installment payment is captured. If you don’t see your payout in your bank account after 3 business days, it may be for one of the following reasons:

There may be a problem with your bank accepting the transfer. If your bank details are incorrect or if there’s an issue with your account, the bank may reject the deposit. Splitit will re-attempt the transfer until it’s successful. To avoid any payout delays, please log in to your Splitit Merchant Portal and verify your bank account details. If you need to update your information or you’re unsure why your payouts are failing, please email us at splititpayments@splitit.com.

Your settlement currency is not in USD or CAD. This can happen if the default currency chosen at enrollment is not USD or CAD. To correct this, please email us at splititpayments@splitit.com.

You received a chargeback or processed a refund that caused your Splitit account balance to become negative. For example, if the total amount of chargebacks or refunds processed exceeds the total amount of captured payments, your Splitit account balance will fall below $0. When a negative balance occurs, Splitit will debit the amount owed from future payouts. Payouts will resume once the Splitit account balance is positive.

Please see the answer to this questions above ‘What is Splitit Plus Chargeback Concierge Service?’

Join our community of happy Merchants

Give your customers a more compelling way to pay.