The Splitit Help Center

Why has my Splitit Plus payout failed or not been deposited?

If the transfer was submitted on a business day and you don’t see the money in your bank account within a couple of days, this likely means the transfer failed.


Payouts could be put on hold if your bank account details are not up to date. Please verify that your account details are all correct. 


You can contact [email protected] with notice of what is happening and our team will get in touch with you to help resolve the issue.

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