The Splitit Help Center

Payments and Authorizations

• I’ve just made a purchase using Splitit. What happens now?

• What’s the difference between a payment and an authorization?

• What’s this about authorizing the full amount outstanding on my installment plan?

• Why do you need to authorize my card with the full amount as well as my regular installment payments?

• How do I know if and when my card will be re-authorized with the full amount?

• What date do my payments come out?

• Why are 2 transactions for different amounts showing on my account?

• What happens if I fall behind with my installment plan?

• Why have 2 authorizations for the full amount been taken in the same month?

• Why are authorizations taken more frequently than monthly payments?

• How can I check if my card will be re-authorized?

• How long are authorizations held for?

• Can I make my monthly installment payment early?

• Can I use my debit card to pay for my monthly installments?

• Do I need to pay anything up front?

• What repayment options are available?

• How do I make a payment on my installment plan?

• What type of card can I use to pay my Splitit installment plan?

• What do I do if a transaction is due on my Splitit installment plan, but I’ve not yet received my order?

• Can I pay less than the agreed amount each month?

• How does Splitit show on my credit card statement?

• I used my debit card to pay for my Splitit plan, how does this show on my statement?

• What happens to my payments if my card is due to expire during my instalment plan?

• What happens to my monthly installment payments if I lose my card or it is stolen?

• Which cards does Splitit accept?

• How do I make a payment on my installment plan?

• I didn’t have enough money and a transaction has not gone through. What should I do?

• What if my card expires during my installment plan?

• What if my credit card gets lost or stolen?