The Splitit Help Center

How can I email Splitit?

The quickest way to get answers to your questions is by clicking on the ‘Help’ button in our help center or on the shopper portal (in the bottom right corner of the page).  

 It looks like this:


Just select from the menu or type in a question. Most questions can be solved within our Chat program, but if it can’t resolve your query, you’ll be given the option to speak to us. Alternatively, type in ‘agent’ to be transferred to one of our team members.

Our Support team is available 7 days a week by email, web form, and chat.

You can email us directly at [email protected]. Be sure to include your full name, email address used to create your plan (if applicable), your plan ID (if applicable), and the reason for your outreach. 

We look forward to hearing from you!

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