Orders and Returns
I have not received my order yet. What happens to my Splitit instalment plan?
I want to cancel my instalment plan. What should I do?
Can I return or cancel my purchase and stop my Splitit instalment plan?
I’m returning something I purchased using a Splitit instalment plan. What do I need to do?
What happens to my payments if I return the whole of my order for a refund?
I’ve cancelled or returned the whole of my order. How will I be refunded?
What happens to my payments if I return part of my purchase for a refund?
I’ve cancelled or returned part of my order. How will I be refunded?
I cancelled or returned my whole order but my Splitit instalment plan is still active. What should I do?
There’s something wrong with my order. Do I need to pay my instalment plan?
What happens to my payments if there’s a problem with an item I purchased?
The retailer/merchant I purchased from is refusing to refund me. Can you help?
There’s something wrong with my order. Do I need to pay?
