Orders and Returns
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I have not received my order yet. What happens to my Splitit installment plan?
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I want to cancel my installment plan. What should I do?
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Can I return or cancel my purchase and stop my Splitit installment plan?
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I’m returning something I purchased using a Splitit installment plan. What do I need to do?
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What happens to my payments if I return the whole of my order for a refund?
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I’ve cancelled or returned the whole of my order. How will I be refunded?
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What happens to my payments if I return part of my purchase for a refund?
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I’ve cancelled or returned part of my order. How will I be refunded?
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I cancelled or returned my whole order but my Splitit installment plan is still active. What should I do?
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There’s something wrong with my order. Do I need to pay my installment plan?
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What happens to my payments if there’s a problem with an item I purchased?
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The retailer/merchant I purchased from is refusing to refund me. Can you help?
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There’s something wrong with my order. Do I need to pay?