The Splitit Help Center

View and Manage My Plans

• How can I keep track of my Splitit installment plan?

• How do I log into the Splitit shopper portal?

• How do I update my credit card?

• Why can’t I update my card?

• Can I make additional payments on my installment plan?

• Can I delay my payment?

• Can I change my payment date?

• Can I change my monthly installment amount?

• Can I pay my plan in full early?

• I’m having financial difficulties, can you put my plan on hold?

• Where can I get a magic link to log in to the Splitit shopper portal?

• What is a magic link?

• Where is my magic link email?

• Why am I getting the error message ‘cardupdatelimitbreached’?

• Why can’t I log in?

• How can I get a receipt for payments on my installment plan?

• I don’t have a login, can I still get help?

• I forgot my password to log in to the Splitit Shopper Portal?

• Can I change the card I use to pay my Splitit installments from my credit card to my debit card?

• Can I change my payment card to a different one?

• How can I get live support from Splitit?

• How do I see what I’ve paid and what’s left to pay on my plan?

• How do I see what I’ve paid and what’s left to pay on my plan?

• How do I see what I’ve paid and what’s left to pay on my plan?

• Will I get a monthly statement from Splitit?

• How do installment payments appear on my credit card statement?