Helping customers get an even better night’s sleep
of shoppers chose to pay with Splitit
The Challenges They Faced
Simba was already working with a payment solution provider, but wanted to open up an installment option to a wider customer base with a simpler option. Plus, their installment payment option was limited to only customers in the United Kingdom.
Why Simba Sleep Chose Splitit
Simba set out to find a solution that would not only mitigate these challenges, but also help them gain a competitive edge.
First of all, Splitit’s technology is available all over the world, which allowed Simba the opportunity to make their mattresses affordable to customers everywhere they sold mattresses, with one simple integration.
Splitit also has great customer appeal, with no added interest or fees, and the customer does not have to go through a lengthy application process or credit check. Their technology is everywhere the customers are; online, in-store and on mobile, easily accessible with intuitive, easy-to-use technology that fits seamlessly into the payment process.
Creating as little friction as possible, has a direct impact on (decreasing) cart abandonment rates and (increasing) sales.
Most importantly, Splitit offers a very high approval rate, because it uses the customer’s existing credit card. This makes for very happy customers and higher 5-star reviews.
Simba has been working with Splitit to offer low monthly installments for over 3 years, and each year they have seen double digit growth. At one point Splitit made up approximately 40% of their checkout in France and approximately 25% in UK. The Splitit offering continues to benefit Simba’s shoppers in a positive way.
Visit Simba to see it in action.
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