{"id":7613,"date":"2019-12-04T10:53:21","date_gmt":"2019-12-04T10:53:21","guid":{"rendered":"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit"},"modified":"2024-04-29T05:39:40","modified_gmt":"2024-04-29T04:39:40","slug":"how-can-i-get-live-support-from-splitit","status":"publish","type":"faq","link":"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/","title":{"rendered":"How can I get live support from Splitit?"},"content":{"rendered":"<p>The quickest way to get answers to your questions is by clicking on the &#8216;Help&#8217; button in our <a href=\"https:\/\/support.splitit.com\/hc\/en-us\">help center <\/a>or on the <a href=\"https:\/\/id.production.splitit.com\/\">shopper portal<\/a>. \u00a0It looks like this:<\/p>\n<p>\u00a0<img decoding=\"async\" style=\"aspect-ratio: 369\/246;width: 25%\" class=\"image_resized wysiwyg-image-resized\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/15713335163922\" width=\"369\" height=\"246\"><\/p>\n<p>Just select from the menu or type in a question. If we can&#8217;t find the answer to your question, you&#8217;ll be given the option to speak to us. Alternatively, type in &#8216;agent&#8217; to be transferred to one of our team members.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"comment_status":"closed","ping_status":"closed","template":"","faq_category":[90,94],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs &amp; Help Center | Splitit<\/title>\n<meta name=\"description\" content=\"Questions about the Splitit platform? Find your answers here or contact our support via live chat or email.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs &amp; Help Center | Splitit\" \/>\n<meta property=\"og:description\" content=\"Questions about the Splitit platform? Find your answers here or contact our support via live chat or email.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/\" \/>\n<meta property=\"og:site_name\" content=\"Splitit\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-29T04:39:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.splitit.com\/hc\/article_attachments\/15713335163922\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/\",\"url\":\"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/\",\"name\":\"FAQs & Help Center | Splitit\",\"isPartOf\":{\"@id\":\"https:\/\/www.splitit.com\/#website\"},\"datePublished\":\"2019-12-04T10:53:21+00:00\",\"dateModified\":\"2024-04-29T04:39:40+00:00\",\"description\":\"Questions about the Splitit platform? Find your answers here or contact our support via live chat or email.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.splitit.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\/\/www.splitit.com\/faq\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How can I get live support from Splitit?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.splitit.com\/#website\",\"url\":\"https:\/\/www.splitit.com\/\",\"name\":\"Splitit\",\"description\":\"A completely new way to pay\",\"publisher\":{\"@id\":\"https:\/\/www.splitit.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.splitit.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.splitit.com\/#organization\",\"name\":\"Splitit\",\"url\":\"https:\/\/www.splitit.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.splitit.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.splitit.com\/wp-content\/uploads\/2021\/11\/logo.svg\",\"contentUrl\":\"https:\/\/www.splitit.com\/wp-content\/uploads\/2021\/11\/logo.svg\",\"width\":118,\"height\":35,\"caption\":\"Splitit\"},\"image\":{\"@id\":\"https:\/\/www.splitit.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs & Help Center | Splitit","description":"Questions about the Splitit platform? Find your answers here or contact our support via live chat or email.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/","og_locale":"en_GB","og_type":"article","og_title":"FAQs & Help Center | Splitit","og_description":"Questions about the Splitit platform? Find your answers here or contact our support via live chat or email.","og_url":"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/","og_site_name":"Splitit","article_modified_time":"2024-04-29T04:39:40+00:00","og_image":[{"url":"https:\/\/support.splitit.com\/hc\/article_attachments\/15713335163922"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/","url":"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/","name":"FAQs & Help Center | Splitit","isPartOf":{"@id":"https:\/\/www.splitit.com\/#website"},"datePublished":"2019-12-04T10:53:21+00:00","dateModified":"2024-04-29T04:39:40+00:00","description":"Questions about the Splitit platform? Find your answers here or contact our support via live chat or email.","breadcrumb":{"@id":"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.splitit.com\/faq-article\/how-can-i-get-live-support-from-splitit\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.splitit.com\/"},{"@type":"ListItem","position":2,"name":"FAQs","item":"https:\/\/www.splitit.com\/faq\/"},{"@type":"ListItem","position":3,"name":"How can I get live support from Splitit?"}]},{"@type":"WebSite","@id":"https:\/\/www.splitit.com\/#website","url":"https:\/\/www.splitit.com\/","name":"Splitit","description":"A completely new way to pay","publisher":{"@id":"https:\/\/www.splitit.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.splitit.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.splitit.com\/#organization","name":"Splitit","url":"https:\/\/www.splitit.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.splitit.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.splitit.com\/wp-content\/uploads\/2021\/11\/logo.svg","contentUrl":"https:\/\/www.splitit.com\/wp-content\/uploads\/2021\/11\/logo.svg","width":118,"height":35,"caption":"Splitit"},"image":{"@id":"https:\/\/www.splitit.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.splitit.com\/wp-json\/wp\/v2\/faq\/7613"}],"collection":[{"href":"https:\/\/www.splitit.com\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.splitit.com\/wp-json\/wp\/v2\/types\/faq"}],"replies":[{"embeddable":true,"href":"https:\/\/www.splitit.com\/wp-json\/wp\/v2\/comments?post=7613"}],"version-history":[{"count":4,"href":"https:\/\/www.splitit.com\/wp-json\/wp\/v2\/faq\/7613\/revisions"}],"predecessor-version":[{"id":33761,"href":"https:\/\/www.splitit.com\/wp-json\/wp\/v2\/faq\/7613\/revisions\/33761"}],"wp:attachment":[{"href":"https:\/\/www.splitit.com\/wp-json\/wp\/v2\/media?parent=7613"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.splitit.com\/wp-json\/wp\/v2\/faq_category?post=7613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}