{"id":7657,"date":"2021-08-09T20:56:27","date_gmt":"2021-08-09T19:56:27","guid":{"rendered":"https:\/\/www.splitit.com\/faq-article\/how-do-i-obtain-my-adyen-credentials"},"modified":"2024-04-27T09:38:11","modified_gmt":"2024-04-27T08:38:11","slug":"how-do-i-obtain-my-adyen-credentials","status":"publish","type":"faq","link":"https:\/\/www.splitit.com\/faq-article\/how-do-i-obtain-my-adyen-credentials\/","title":{"rendered":"How do I obtain my Adyen credentials?"},"content":{"rendered":"<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-underline wysiwyg-font-size-medium\">Please view the Gateway instructions below: <\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><strong>Objective: <\/strong><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Technical connection between your <\/span><span class=\"wysiwyg-color-black\">Adyen <\/span><span class=\"wysiwyg-color-black\">Gateway and the Splitit portal.<\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\"><strong>Action: <\/strong><\/span><span class=\"wysiwyg-color-black\"><strong><\/p>\n<p><\/strong><\/span><span class=\"wysiwyg-color-black\">To communicate with the Adyen<\/span>\u00a0<span class=\"wysiwyg-color-black\">API you will need to enter the following credentials into the Splitit portal:<br \/><\/span><\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Merchant Account<\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">User Name<\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Password<\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Company Name<\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Random<\/span><span class=\"wysiwyg-color-black\">\u00a0String<br \/><\/span><\/span><\/li>\n<\/ul>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">To configure the plugin to accept payments (Authentication API request) access <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline\"><a href=\"https:\/\/authn-live.adyen.com\/authn\/ui\/login?request=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%3D\" target=\"_blank\" rel=\"noopener\">Live Backoffice<\/a><\/span><span class=\"wysiwyg-color-black\">.<br \/><\/span><span class=\"wysiwyg-color-black\"><br \/>Please follow the below instructions to set up your Splitit MID account.<br \/><\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-purple110\"><strong>Phase 1:<\/strong><\/span><span class=\"wysiwyg-color-purple110\">\u00a0<\/span><span class=\"wysiwyg-color-black\">Contact <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline\"><a href=\"https:\/\/www.adyen.help\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Adyen Support<\/a><\/span><span class=\"wysiwyg-color-black\">\u00a0<\/span><span class=\"wysiwyg-color-black\">for configuration requirements. <\/p>\n<p><\/span><span class=\"wysiwyg-color-cyan110\"><strong>Phase 2:<\/strong><\/span><span class=\"wysiwyg-color-cyan110\">\u00a0<\/span><span class=\"wysiwyg-color-black\">Account (MID) Set-Up.<\/p>\n<p><\/span><span class=\"wysiwyg-color-green120\"><strong>Phase 3:<\/strong><\/span><span class=\"wysiwyg-color-green120\">\u00a0<\/span><span class=\"wysiwyg-color-black\">Retrieve your Adyen credentials for your Splitit account.<br \/><\/span><span class=\"wysiwyg-color-black\"><\/p>\n<p><\/span><span class=\"wysiwyg-color-black\"><strong>Instructions:<\/strong><br \/><\/span><span class=\"wysiwyg-color-purple110\"><strong><br \/>Phase 1:<\/strong><\/span><span class=\"wysiwyg-color-black\">\u00a0<strong>Adyen support and configurations.<\/strong> <br \/><\/span><\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Ask <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline\"><a href=\"https:\/\/www.adyen.help\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Adyen Support <\/a><\/span><span class=\"wysiwyg-color-black\">to create a separate dedicated MID for Splitit transactions.<br \/><\/span><span class=\"wysiwyg-color-black\">This step is t<\/span><span class=\"wysiwyg-color-black\">o <\/span><span class=\"wysiwyg-color-black\">issue <\/span><span class=\"wysiwyg-color-black\">a dedicated and unique Adyen MID<\/span><span class=\"wysiwyg-color-black\">, and integrate it with<\/span><span class=\"wysiwyg-color-black\">\u00a0Splitit.<\/span><\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Check that the<\/span><span class=\"wysiwyg-color-black\"><em>\u00a0Merchant *<\/em><\/span><span class=\"wysiwyg-color-black\"><em>Recurring Role<\/em><\/span><span class=\"wysiwyg-color-black\"><strong>\u00a0<\/strong><\/span><span class=\"wysiwyg-color-black\">permission is enabled on the <\/span><span class=\"wysiwyg-color-black\"><em>ws-user<\/em><\/span><span class=\"wysiwyg-color-black\">\u00a0and, if not, it needs to be enabled. <br \/><\/span><span class=\"wysiwyg-color-black\">*If this is not done, subsequent installment authorizations will be declined by Adyen.<\/span><\/span><\/li>\n<\/ul>\n<ul>\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Ask <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline\"><a href=\"https:\/\/www.adyen.help\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Adyen Support <\/a><\/span><span class=\"wysiwyg-color-black\">to enable the following settings on the Splitit MID:<\/span><\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Enable API PCI payments role for the new web service user (this will be created in Phase 3, step 2). <br \/>Make sure to provide the name of the new web service user to Adyen. <br \/>You may need to provide the Splitit\u2019s PCI certificate to Adyen to enable this option, please contact your onboarding manager at <\/span><span class=\"wysiwyg-color-blue wysiwyg-underline\"><a>onboarding@splitit.com<\/a><\/span><span class=\"wysiwyg-color-black\">.<\/span><\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Enable<\/span><span class=\"wysiwyg-color-black\">\u00a0Multiple Partial Captures &#8211; <\/span><span class=\"wysiwyg-color-black\"><strong>necessary for the Splitit Payment Method<\/strong><\/span><span class=\"wysiwyg-color-black\"><strong>.<\/strong><\/span><span class=\"wysiwyg-color-black\"><strong><br \/><\/strong><\/span><span class=\"wysiwyg-color-black\">When your account is enabled for multiple partial captures, the unclaimed amount after an initial capture is not automatically cancelled. <\/span><span class=\"wysiwyg-color-black\"><br \/><\/span><span class=\"wysiwyg-color-black\">We strongly recommend that you ask for a written confirmation from Adyen.\n<p><\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><strong><span class=\"wysiwyg-color-cyan110\">Phase 2:<\/span><\/strong><span class=\"wysiwyg-color-black\"><strong>\u00a0Account (MID) Set-Up<\/strong><br \/><\/span><\/span><\/p>\n<ol start=\"1\">\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Configure Capture Delay= Manual<br \/>a). Go to Account \u2192 Merchant Accounts-&gt;Choose the relevant Account (MID)<br \/><\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932321298\/image-0.png\" alt=\"\"><span class=\"wysiwyg-color-black\">\n<p>b). Go to Account\u2192 Merchant Settings <br \/>c). Set up Capture Delay to Manual as per the below print screen example:<\/p>\n<p><\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932322066\/image-1.png\" alt=\"\"><\/span><\/li>\n<\/ol>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<ol>\n<li><strong><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Setting up Webhooks<\/span><\/strong><\/li>\n<\/ol>\n<p class=\"wysiwyg-indent2\"><span class=\"wysiwyg-font-size-medium\">a). Go to Accounts-<span class=\"wysiwyg-color-black\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif\">&#8211;<\/span><span class=\"wysiwyg-color-black\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif\">&gt;Webhooks<\/span><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-medium\"><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932321554\/image-2.png\" alt=\"Graphical user interface, text, application\n\nDescription automatically generated\"><span class=\"wysiwyg-color-black\"><br \/><\/span><\/span><\/p>\n<p class=\"wysiwyg-indent2\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">b). Add a new webhook (+) by clicking the blue button on the top right corner of the page. <\/span><\/p>\n<p class=\"wysiwyg-indent2\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">c). Select Standard notification-&gt;Click \u201cADD\u201d.<\/span><\/p>\n<p class=\"wysiwyg-indent2\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">d). Enter URL as: <\/span><span class=\"wysiwyg-color-blue wysiwyg-underline\"><a href=\"https:\/\/integration.splitit.com\/gateways\/api\/AdyenNotification\" target=\"_blank\" rel=\"noopener\">https:\/\/integration.splitit.com\/gateways\/api\/AdyenNotification<\/a><\/span><\/span><\/p>\n<p class=\"wysiwyg-indent2\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">e). Select the SSL version to TLSv 1.2 <\/span><\/p>\n<p class=\"wysiwyg-indent2\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">f). Set the communication method to HTTP POST\u00a0\u00a0<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">You should then see the \u2018Configure webhook settings\u2019 <\/span><span class=\"wysiwyg-color-black\">page as shown below<\/span><span class=\"wysiwyg-color-black\">:<br \/><\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404943585042\/image-3.png\" alt=\"Graphical user interface, application\n\nDescription automatically generated\"><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-indent2\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">g). Click <\/span><span class=\"wysiwyg-color-black\">\u2018<\/span><span class=\"wysiwyg-color-black\">Save Configuration<\/span><span class=\"wysiwyg-color-black\">\u2019<\/span><span class=\"wysiwyg-color-black\">\u00a0at the bottom of the page.<\/span><span class=\"wysiwyg-color-black\"><br \/><\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932322578\/image-4.png\" alt=\"\"><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<ol start=\"2\">\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">\u00a0<\/span><span class=\"wysiwyg-color-black\">The<\/span><span class=\"wysiwyg-color-black\">\u00a0configuration result<\/span><span class=\"wysiwyg-color-black\">\u00a0is<\/span><span class=\"wysiwyg-color-black\">:<br \/>\u00a0<br \/><\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932322322\/image-5.png\" alt=\"\"><\/span><\/li>\n<\/ol>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><br \/><strong>Configure Network Transaction Reference:<\/strong><br \/><\/span><\/p>\n<ol start=\"1\">\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Go to <\/span><span class=\"wysiwyg-color-black\">Account<\/span><span class=\"wysiwyg-color-black\">&gt; API URLs<\/span><\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Go to &#8220;Additional data settings&#8221; and choose\/enable <\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Save configuration. <\/span><\/li>\n<\/ol>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><br \/>You will receive a notification: Configuration saved\u00a0<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404943585426\/image-6.png\" alt=\"\"><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-green120\"><strong>Phase 3: <\/strong><\/span><span class=\"wysiwyg-color-black\">Retrieve your Adyen credentials for your Splitit account:<\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><br \/>You will need the following Adyen credentials for your Splitit account.<br \/><\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><em>Merchant Account<\/em><\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><em>User Name<\/em><\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><em>Password<\/em><\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><em>Company Name<\/em><\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><em>Random String\n<p><\/em><\/span><\/li>\n<\/ul>\n<ol start=\"1\">\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\"><strong>Merchant account: Merchant Account= Account Name.<\/strong><br \/>This is the name of the new dedicated MID account created for Splitit transactions.<br \/><\/span><span class=\"wysiwyg-color-black\"><\/span><\/span><\/li>\n<li><strong><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">User Name and Password:<\/span><\/strong><\/li>\n<\/ol>\n<p class=\"wysiwyg-indent1\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">a). Get your User Name and Password: We will create a new web service user for this purpose<\/span><span class=\"wysiwyg-color-black\">.<\/span><\/span><\/p>\n<p class=\"wysiwyg-indent1\"><span class=\"wysiwyg-font-size-medium\">b). Go to <span class=\"wysiwyg-color-black\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif\">Account<\/span><span class=\"wysiwyg-color-black\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif\">&gt;API credentials<\/span><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">\u00a0<\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932322962\/image-7.png\" alt=\"Graphical user interface, application, Teams\n\nDescription automatically generated\"><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left wysiwyg-indent1\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">c). Click \u201cCreate new credentials\u201d on the top right corner of the page<br \/><\/span><span class=\"wysiwyg-color-black\">Under User Account Details-&gt;Notes, add \u201cSplitit\u201d as a short description of the web service user (shown in the screenshot below).<\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">\u00a0<\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932324370\/image-8.png\" alt=\"\"><\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Copy the User Name (in the screenshot example, the User Name is ws_033419XXXXXX) and save it for future reference.<\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Under Basic Auth, copy the password and save it for future reference. <\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Save the settings. <br \/><\/span><\/li>\n<\/ul>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><strong><span class=\"wysiwyg-color-black\">3. <\/span><\/strong><span class=\"wysiwyg-color-black\"><strong>Company Name:<\/strong> This is the name of your main Adyen account, the same Company name that is entered when logging into your Adyen account (as shown in the screenshot below).<\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-center\"><span class=\"wysiwyg-font-size-medium\"><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932323602\/image-9.png\" alt=\"Graphical user interface, application\n\nDescription automatically generated\"><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><strong><span class=\"wysiwyg-color-black\">4. <\/span><span class=\"wysiwyg-color-black\">Random<\/span><\/strong><span class=\"wysiwyg-color-black\"><strong>\u00a0String [random]:<\/strong> <br \/><\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932323858\/image-10.png\" alt=\"\"><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Go to <\/span><span class=\"wysiwyg-color-black\">Account<\/span><span class=\"wysiwyg-color-black\">&gt;API URLs<\/span><\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">For non-EU Merchants, only use <\/span><span class=\"wysiwyg-color-black\"><strong>Authorise URL<\/strong><\/span><span class=\"wysiwyg-color-black\">.<\/span><\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">For EU\/UK merchants, use <\/span><span class=\"wysiwyg-color-black\"><strong>Authorise 3DS URL<\/strong><\/span><span class=\"wysiwyg-color-black\">.<\/span><\/span><\/li>\n<\/ul>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932324114\/image-11.png\" alt=\"\"><span class=\"wysiwyg-color-black\"><\/p>\n<p><\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">In the URL, you will find a string which is a mixture of Alphanumeric.<br \/>A string example: <\/span><span class=\"wysiwyg-color-black\"><strong>645506270hr65p28<br \/>Copy<\/strong><\/span><span class=\"wysiwyg-color-black\">\u00a0<\/span><span class=\"wysiwyg-color-black\"><strong>the string<\/strong><\/span><span class=\"wysiwyg-color-black\">\u00a0and save it for future reference.<\/p>\n<p><\/span><span class=\"wysiwyg-color-black\"><em>NOTE: The Adyen credentials retrieved should be inserted into your Splitit account by going to Credentials-&gt;Gateway Provider Credentials.<br \/><\/em><\/span><span class=\"wysiwyg-color-black\"><\/p>\n<p>Once you have completed these steps, contact your Onboarding Manager at <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline\"><a>onboarding@splitit.com<\/a><\/span><span class=\"wysiwyg-color-black\">.<br \/>*New merchants NOT in compliance with the above requirements CANNOT be set live by The Splitit onboarding team.<\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><strong>Finalize the process: <\/strong><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Add the credentials into your <\/span><span class=\"wysiwyg-color-blue wysiwyg-underline\"><a href=\"https:\/\/merchant.production.splitit.com\/login\" target=\"_blank\" rel=\"noopener\">Merchant Portal<\/a><\/span><span class=\"wysiwyg-color-black\">\u00a0under the \u2018Credentials\u2019 section.<\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404932324754\/image-12.png\" alt=\"\"><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">For any additional assistance please contact your personal Onboarding Manager or the Onboarding Team at <\/span><span class=\"wysiwyg-color-black\">onboarding@splitit.com<\/span><span class=\"wysiwyg-color-black\"><\/p>\n<p><\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><strong>Contact and more information: <br \/><\/strong><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Adyen Platform (Adyen) <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline\"><a href=\"https:\/\/www.adyen.help\/hc\/en-us\" target=\"_blank\" rel=\"noopener\">Customer Support<\/a><\/span><span class=\"wysiwyg-color-black\">\u00a0<\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">\u00a0<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\"><span class=\"wysiwyg-color-black\">Splitit <\/span><span class=\"wysiwyg-color-blue wysiwyg-underline\"><a href=\"https:\/\/www.splitit.com\/contact\/\" target=\"_blank\" rel=\"noopener\">Customer Support<\/a><\/span><span class=\"wysiwyg-color-black\">\u00a0<br \/><\/span><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><strong><br \/>References:<br \/><\/strong><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\">Adyen<span class=\"wysiwyg-color-black\">\u2019s technical <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline\"><a href=\"https:\/\/docs.adyen.com\/development-resources\/api-credentials\" target=\"_blank\" rel=\"noopener\">guide<\/a><\/span><\/span><\/p>\n","protected":false},"comment_status":"closed","ping_status":"closed","template":"","faq_category":[101,96],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs &amp; Help Center | Splitit<\/title>\n<meta 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