{"id":7659,"date":"2021-07-30T15:52:38","date_gmt":"2021-07-30T14:52:38","guid":{"rendered":"https:\/\/www.splitit.com\/faq-article\/how-do-i-obtain-my-ingenico-ogone-credentials"},"modified":"2024-04-29T12:38:09","modified_gmt":"2024-04-29T11:38:09","slug":"how-do-i-obtain-my-ingenico-ogone-credentials","status":"publish","type":"faq","link":"https:\/\/www.splitit.com\/faq-article\/how-do-i-obtain-my-ingenico-ogone-credentials\/","title":{"rendered":"How do I obtain my Ingenico (Ogone) credentials?"},"content":{"rendered":"<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-underline wysiwyg-font-size-medium\">Please view the Gateway instructions below: <\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><strong>Objective: <\/strong><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Technical connection between your <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Ingenico <\/span><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Gateway and the Splitit portal.<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><strong>Action: <\/strong><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">To communicate with the Ingenico<\/span>\u00a0<span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">API you will need to enter the following credentials into the Splitit portal:<br \/><\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">PSPID \u2013 The payment service provider ID (PSPID) for your Ingenico account (alphabetical and numerical characters). <br \/>There is a difference between testing mode PSPID and live mode PSPID.<\/span><\/li>\n<li>\n<span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">User ID &#8211; Define a name for the user. Such as <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">PSPID+\u201d_API\u201d.<\/span>\n<\/li>\n<li>\n<span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Password- <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Enter a new password of your choice. <\/span>\n<\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">SHA In Key- SHA In Pass Phrase, a new password the merchant created while configuring the account.<\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">SHA (Secure Hash Algorithm) Version. For Ex. SHA1, SHA256 or SHA512- An Hash Algorithm<\/span><\/li>\n<\/ul>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">To configure the plugin to accept payments (Authentication API request) access <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline wysiwyg-font-size-medium\"><a href=\"https:\/\/secure.ogone.com\/Ncol\/Prod\/Backoffice\/login\/index?branding=OGONE&amp;CSRFSP=%2fncol%2fprod%2fbackoffice%2fhome%2findex&amp;CSRFKEY=D80B128DD2819A9DEE80937B4EB5CD151D31BDE6&amp;CSRFTS=20210712124427\" target=\"_blank\" rel=\"noopener\">Live Backoffice<\/a><\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">:<br \/><\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">PSPID<\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">User ID<\/span><\/li>\n<li><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Password<\/span><\/li>\n<\/ul>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">To Create a New API user and retrieve your credentials:<\/span><\/p>\n<ol start=\"1\">\n<li>\n<span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Log in to your <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline wysiwyg-font-size-medium\"><a href=\"https:\/\/secure.ogone.com\/Ncol\/Prod\/Backoffice\/login\/index?branding=OGONE&amp;CSRFSP=%2fncol%2fprod%2fbackoffice%2fhome%2findex&amp;CSRFKEY=D80B128DD2819A9DEE80937B4EB5CD151D31BDE6&amp;CSRFTS=20210712124427\" target=\"_blank\" rel=\"noopener\">Ingenico account<\/a><\/span>\n<\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Go to Configuration &gt; Users. <\/span><\/li>\n<\/ol>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404489582098\/image-0.png\" alt=\"\"><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">3. Click on \u201cNEW USER\u201d below the table<br \/><\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">UserID: Desired UserID, define a static user name ID.<\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">User\u2019s Name: \u00a0enter your name.<\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">E-mail address: enter your email address for notifications. <\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Profile: choose Admin user.<\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Special user for API: tick box, the user will integrate with the API.<\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Access rights: tick all the 3 boxes. <\/span><\/li>\n<\/ul>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404489582994\/image-1.png\" alt=\"\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><br \/><\/span><\/p>\n<ol start=\"4\">\n<li>\n<span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Click on <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><strong>Create <br \/><\/strong><\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">After clicking on <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><strong>Create<\/strong><\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">, you need to define an API password yourself on the next screen.<br \/><\/span>\n<\/li>\n<li>\n<span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Create a new Password and then <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><strong>SUBMIT- <\/strong><\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">THIS PASSWORD WILL BE USED FOR CONFIGURATION WITH SPLITIT.<br \/><\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><strong><br \/><\/strong><\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404489582354\/image-2.png\" alt=\"\">\n<\/li>\n<\/ol>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<ol start=\"6\">\n<li>\n<span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Go to <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><strong>Configuration <\/strong><\/span>\n<\/li>\n<li>\n<span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Go to <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><strong>Technical information <\/strong><\/span>\n<\/li>\n<li>\n<span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Go to <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><strong>Global Security Parameters <\/strong><\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404489582610\/image-3.png\" alt=\"\"><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><\/span>\n<\/li>\n<li>\n<span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">On <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><strong>Data and origin verification <\/strong><\/span><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404489583890\/image-4.png\" alt=\"\">\n<\/li>\n<\/ol>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<ol start=\"10\">\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Confirm that the filled URL is correct. <\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Please select SHA In Key. Press VISIBLE to save the Pass Phrase. <br \/><\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Go to Configuration &gt; Technical Information &gt; Transaction Feedback<\/span><\/li>\n<li><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">The 2 boxes &#8220;I would like to receive transaction feedback parameters on the redirection URLs&#8221; must be ticked.<\/span><\/li>\n<\/ol>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404489583378\/image-5.png\" alt=\"\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Note: no need to fill the urls themselves, this is done through our API calls.<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><strong>Finalize the process: <\/strong><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Have the credentials into your <\/span><span class=\"wysiwyg-color-blue wysiwyg-underline wysiwyg-font-size-medium\"><a href=\"https:\/\/merchant.production.splitit.com\/login\">Merchant Portal<\/a><\/span><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">\u00a0under the \u2018Credentials\u2019 section.<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><img decoding=\"async\" src=\"https:\/\/support.splitit.com\/hc\/article_attachments\/4404489583634\/image-6.png\" alt=\"\"><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">For any additional assistance please contact your personal Onboarding Manager or the Onboarding Team at <\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\"><a href=\"mailto:onboarding@splitit.com\">onboarding@splitit.com<\/a><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><strong>Contact and more information: <br \/><\/strong><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Ogone Platform (Ingenico) <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline wysiwyg-font-size-medium\"><a href=\"https:\/\/epayments-support.ingenico.com\/en\/\" target=\"_blank\" rel=\"noopener\">Customer Support<\/a><\/span><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">\u00a0<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\">\u00a0<\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Merchant operates and support: <\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Europe +80042347328<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">USA +18553267119<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">Singapore +8003111027<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">China +4000023179<\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Korea +3083110004<\/span><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><br \/><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">Splitit <\/span><span class=\"wysiwyg-color-blue wysiwyg-underline wysiwyg-font-size-medium\"><a href=\"https:\/\/www.splitit.com\/contact\/\" target=\"_blank\" rel=\"noopener\">Customer Support<\/a><\/span><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\">\u00a0<br \/><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-color-black wysiwyg-font-size-medium\"><strong><br \/>References:<br \/><\/strong><\/span><\/p>\n<p class=\"wysiwyg-color-black wysiwyg-font-size-medium wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-medium\">Ingenico<\/span><span class=\"wysiwyg-font-size-medium wysiwyg-color-black\">\u2019s technical <\/span><span class=\"wysiwyg-color-blue90 wysiwyg-underline wysiwyg-font-size-medium\"><a href=\"https:\/\/epayments-api.developer-ingenico.com\/s2sapi\/v1\/en_US\/java\/concepts.html?paymentPlatform=ALL\" target=\"_blank\" rel=\"noopener\">guide<\/a><\/span><\/p>\n","protected":false},"comment_status":"closed","ping_status":"closed","template":"","faq_category":[101,96],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs 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