{"id":34060,"date":"2024-02-22T16:02:42","date_gmt":"2024-02-22T16:02:42","guid":{"rendered":"https:\/\/www.splitit.com\/?page_id=34060"},"modified":"2024-04-30T21:31:32","modified_gmt":"2024-04-30T20:31:32","slug":"resources","status":"publish","type":"page","link":"https:\/\/www.splitit.com\/huntington-learning-center\/resources\/","title":{"rendered":"Huntington Learning Center &#8211; Resources"},"content":{"rendered":"\r\n<!-- HERO-V2 START -->\r\n\r\n<section id=\"hero-v2-block_e0a15a451abb2dbfb0bb5b9fb4db21c7\" class=\"hero-v2 hero-v2--expanded  text-colour-true-white hero-v2--gradient--blue   \" data-personalisation=\"\" data-default-block=\"false\">\r\n\r\n  <style type=\"text\/css\">\r\n    .no-webp section#hero-v2-block_e0a15a451abb2dbfb0bb5b9fb4db21c7 {\r\n      background-color: #226f9c;\r\n      background-image: url();\r\n    }\r\n    .webp section#hero-v2-block_e0a15a451abb2dbfb0bb5b9fb4db21c7 {\r\n      background-color: #226f9c;\r\n      background-image: url(.webp);\r\n    }\r\n              <\/style>\r\n  \r\n     <div class=\"gradient\">\r\n    <style type=\"text\/css\">\r\n              section#hero-v2-block_e0a15a451abb2dbfb0bb5b9fb4db21c7 .gradient:after {\r\n          background: #226f9c;\r\n          background: linear-gradient(90deg, rgba(0,64,80,1) 0%, rgba(34,111,156,1) 48%, rgba(6,145,164,1) 79%);;\r\n        }\r\n          <\/style>\r\n  <\/div>\r\n  \r\n\r\n  \r\n\t<div class=\"container\">\r\n\r\n        \r\n\t\t<div class=\"row contents\">\r\n\t\t\t<div class=\"col-12\">\r\n        <div class=\"hero-v2__align--left\">\r\n          <div class=\"hero-v2__content\">\r\n                          <h4 class=\"hero-v2__content__eyebrow\">\r\n                Huntington Learning Center              <\/h4>\r\n                                    <H1 class=\"h1 hero-v2__content__title\" style=\"max-width:900px\">\r\n              Guides &#038; Resources            <\/H1>\r\n\r\n            <div class=\"hero-v2__content__content\" style=\"\">\r\n                          <\/div>\r\n\r\n                          <div class=\"hero-v2__content__ctas\">\r\n                                  <a href=\"#contact-support\" class=\"hero-v2__content__cta btn-splitit btn-splitit--teal gtm-hero-button\">Contact support<\/a>\r\n                \r\n                              <\/div>\r\n                      <\/div>\r\n                      <div class=\"hero-v2__scroll-down\">\r\n              <span class=\"hero-v2__scroll-down__arrow-down\"><\/span>\r\n              <span class=\"hero-v2__scroll-down__title\">Scroll down to learn more<\/span>\r\n            <\/div>\r\n                  <\/div>\r\n  \t\t<\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n<\/section>\r\n\r\n\r\n\r\n  <script type=\"text\/javascript\">\r\n  \/\/ Scroll to next section\r\n  (function($){\r\n    $(function(){\r\n      $('#hero-v2-block_e0a15a451abb2dbfb0bb5b9fb4db21c7 .hero__scroll-down').css('cursor', 'pointer').on('click', function(){\r\n        $('html, body').animate({\r\n          scrollTop: $('#hero-v2-block_e0a15a451abb2dbfb0bb5b9fb4db21c7').next('section:not(hero-breadcrumb)').offset().top - 140\r\n        }, 750)\r\n      });\r\n    });\r\n  })(jQuery);\r\n  <\/script>\r\n\r\n<\/section>\r\n\r\n\r\n<!-- HERO-V2 END -->\n\n\r\n\r\n  <section id=\"on-page-nav-block_b891c99829f82ef381b02b3e1ce91ad7\" class=\" on-page-nav\" data-personalisation=\"\" data-default-block=\"false\">\r\n    <div class=\"container\">\r\n      <div class=\"row\">\r\n        <div class=\"col-12\">\r\n          <div class=\"on-page-nav__wrapper text-center style-list\">\r\n                                          <a href=\"#setting-up\" class=\"gtm-content-button current\" >Setting up<\/a>\r\n                              <a href=\"#funding\" class=\"gtm-content-button current\" >Funding<\/a>\r\n                              <a href=\"#marketing-materials\" class=\"gtm-content-button current\" >Marketing materials<\/a>\r\n                              <a href=\"#help\" class=\"gtm-content-button current\" >FAQ &amp; Support<\/a>\r\n                                    <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n   \r\n          <script type=\"text\/javascript\">\r\n      jQuery(function(){\r\n        var sticky = new Waypoint.Sticky({\r\n          element: jQuery('section#on-page-nav-block_b891c99829f82ef381b02b3e1ce91ad7'),\r\n          offset: 144\r\n        })\r\n      });\r\n      <\/script>\r\n    \r\n  <\/section>\r\n\n\n<section id=\"centred-text-block-buttons-block_04ba081595b709796c7888009f1b65b6\" class=\"centred-text-block-buttons  centred-text-block-buttons--white\" data-personalisation=\"\" data-default-block=\"false\">\r\n  <div class=\"container\">\r\n    <div class=\"row\">\r\n      <div class=\"col-12 col-md-8 offset-md-2\">\r\n        <div class=\"centred-text-block-buttons__content\">\r\n          <p class=\"centred-text-block-buttons__content__eyebrow\"><\/p>\r\n          <H2 class=\"h3 centred-text-block-buttons__content__title centred-text-block-buttons__content__title--extra-large\">\r\n            Setting up          <\/H2>\r\n          <p>After completing your registration, you will receive your username and temporary password via email to access the Merchant Portal. The merchant portal gives you access to manage all plans, transactions and reports. <\/p>\n\r\n                      <a target=\"_blank\" href=\"https:\/\/sales.splitit.com\/demo\/merchant-portal\/\" class=\"btn-splitit btn-splitit--teal centred-text-block-buttons__content__cta gtm-content-button\">Merchant Portal Demo<\/a>\r\n          \r\n                      <a target=\"_blank\" href=\"https:\/\/developers.splitit.com\/merchant-portal\/merchant-portal-guide\/\" class=\"btn-splitit btn-splitit--teal-transparent centred-text-block-buttons__content__cta gtm-content-button\">Full Merchant Portal Guide<\/a>\r\n                  <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\n\n<section id=\"scrollto-block_a06f74c652f3949c4fdb3249f5ffeea3\" class=\"\" data-personalisation=\"\" data-default-block=\"false\">\r\n    <div id=\"setting-up\"><\/div>\r\n<\/section>\r\n\n\n<section id=\"splitit-custom-html-block_f12210b524fb6dd9159df7446bd0722d\" class=\" splitit-custom-html\" style=\"background-color: #ffffff;\" data-personalisation=\"\" data-default-block=\"false\">\r\n    \r\n  <div class=\"container\"><div class=\"row\"><div class=\"col-8 offset-2\">  \r\n  <a href=\"https:\/\/sales.splitit.com\/demo\/merchant-portal\/\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2024\/02\/portal-guide-video-icon.png\" alt=\"Merchant Portal Guide\" target=\"_blank\"><\/a>\r\n  <\/div><\/div><\/div>\r\n<\/section>\r\n\n\n<section id=\"gradient-columns-block_d8577fb28fe0ca705452ca02128d5938\" class=\"gradient-columns  gradient-columns--image-left gradient-columns--overlap-image-image-left gradient-columns--gradient-blue-to-pink\" data-personalisation=\"\" data-default-block=\"false\">\r\n    <div class=\"container\">\r\n    <div class=\"row align-items-center\">\r\n      <div class=\"col-md-6 \">\r\n        <div class=\"gradient-columns__image-gradient\">\r\n          <img decoding=\"async\" src=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2023\/11\/splitit-vpos-img1_200.png\" alt=\"Creating your first plan\" class=\"gradient-columns__image\">\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"col-md-6 gradient-columns__text-column\">\r\n        <h3 class=\"gradient-columns__title\">\r\n          Creating your first plan        <\/h3>\r\n        <div class=\"gradient-columns__content\">\r\n          <p>To create new plans, head to <strong>Create Plan<\/strong> in the Merchant Portal. The payment form can be sent to your customer via email, SMS or QR code &#8211; or you can take their details over the phone and enter it directly into the portal.<\/p>\n        <\/div>\r\n                  <div class=\"gradient-columns__ctas\">\r\n                          <a href=\"https:\/\/sales.splitit.com\/demo\/merchant-portal\/\" class=\"btn-splitit btn-splitit--teal\" target=\"_blank\">\r\n                Watch demo              <\/a>\r\n                      <\/div>\r\n              <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\n\n<section id=\"gradient-columns-block_9766f776f6cb7cb6a64c8324a89ab651\" class=\"gradient-columns  gradient-columns--image-right gradient-columns--overlap-image-image-right gradient-columns--gradient-pink-to-blue\" data-personalisation=\"\" data-default-block=\"false\">\r\n    <div class=\"container\">\r\n    <div class=\"row align-items-center\">\r\n      <div class=\"col-md-6 order-md-last\">\r\n        <div class=\"gradient-columns__image-gradient\">\r\n          <img decoding=\"async\" src=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2023\/11\/splitit-vpos-img3_200.png\" alt=\"Viewing your transactions\" class=\"gradient-columns__image\">\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"col-md-6 gradient-columns__text-column\">\r\n        <h3 class=\"gradient-columns__title\">\r\n          Viewing your transactions        <\/h3>\r\n        <div class=\"gradient-columns__content\">\r\n          <p>Manage and track every transaction in the Merchant Portal. The <strong>Transactions<\/strong> tab includes easy filtering, detailed views, and seamless editing of payment plans &#8211; all designed to streamline your financial operations.<\/p>\n        <\/div>\r\n                  <div class=\"gradient-columns__ctas\">\r\n                          <a href=\"https:\/\/sales.splitit.com\/demo\/merchant-portal\/\" class=\"btn-splitit btn-splitit--teal\" target=\"_blank\">\r\n                Watch demo              <\/a>\r\n                      <\/div>\r\n              <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\n\n<section id=\"scrollto-block_26f92130fbad92edadb6b2487a0eda80\" class=\"\" data-personalisation=\"\" data-default-block=\"false\">\r\n    <div id=\"funding\"><\/div>\r\n<\/section>\r\n\n\n<section id=\"centred-text-block-buttons-block_464c3f6c9c01bae340a7794558221c1c\" class=\"centred-text-block-buttons no-pb centred-text-block-buttons--white\" data-personalisation=\"\" data-default-block=\"false\">\r\n  <div class=\"container\">\r\n    <div class=\"row\">\r\n      <div class=\"col-12 col-md-8 offset-md-2\">\r\n        <div class=\"centred-text-block-buttons__content\">\r\n          <p class=\"centred-text-block-buttons__content__eyebrow\"><\/p>\r\n          <H2 class=\"h3 centred-text-block-buttons__content__title centred-text-block-buttons__content__title--extra-large\">\r\n            Funding Overview          <\/H2>\r\n          <p>Merchant funding payment instructions are executed on Mondays and Thursdays for transactions executed in the previous 3 to 4 days. Payments are typically available in the merchant&#8217;s bank account by the end of the following day, Tuesday or Friday, depending on your bank&#8217;s posting policy.<\/p>\n\r\n                      <a target=\"_blank\" href=\"https:\/\/developers.splitit.com\/back-office\/funding\/#managed\" class=\"btn-splitit btn-splitit--teal centred-text-block-buttons__content__cta gtm-content-button\">Funding Documentation<\/a>\r\n          \r\n                  <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\n\n<section id=\"two-cols-repeat-text-blocks-image-block_98dc3cab00c64b88ce844917bdbf8f5a\" class=\"no-pt two-cols-repeat-text-blocks-image two-cols-repeat-text-blocks-image--dark two-cols-repeat-text-blocks-image--restricted-without-logo\" style=\"\" data-personalisation=\"\" data-default-block=\"false\">\r\n  <div class=\"container\">\r\n    <div class=\"row\">\r\n      <div class=\"col col-12 col-md-6 order-md-2\">\r\n        <div class=\"two-cols-repeat-text-blocks-image__content\">\r\n                          <div class=\"two-cols-repeat-text-blocks-image__content__block\">\r\n                                    <h3 class=\"h5\">Rolling limit<\/h3>                  <p>A key point is to know your funding limit (it was set when you initially enrolled). If plans are created and there is not enough room for them to be funded, they can be initiated, but will not be funded until it fits within the funding limit.<\/p>\n<p>Our system will retry the funding automatically until it is successful. You will  be  alerted  when  you  reach  75%  of  your  funding  limit  so  you can decide how you proceed &#8211; with either submitting the information for full funding or assessing the outstanding funding vs the new plan creation.<\/p>\n\r\n                                  <\/div>\r\n                          <div class=\"two-cols-repeat-text-blocks-image__content__block\">\r\n                                    <h3 class=\"h5\">Increasing your limit<\/h3>                  <p>You can have your funding limits increased by submitting 3 years of audited financials for review by the Splitit underwriting team. Splitit aggregates all eligible transactions with any fees deducted, to provide a net payment to the merchant.<\/p>\n\r\n                                  <\/div>\r\n                  <\/div>\r\n\r\n        <div class=\"two-cols-repeat-text-blocks-image__ctas\">\r\n          \r\n                      <a href=\"#contact-support\" class=\"btn-splitit btn-splitit--purple-transparent two-cols-repeat-text-blocks-image__ctas__cta gtm-content-button\" target=\"_self\">Discuss your limit<\/a>\r\n                  <\/div>\r\n      <\/div>\r\n      <div class=\"col col-12 col-md-6\">\r\n                            <div class=\"two-cols-repeat-text-blocks-image__image\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2024\/02\/create-a-plan-mobile-small.png\" width=\"550\" height=\"480\" alt=\"\" style=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t          <\/div>\r\n              <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\n\n<section id=\"scrollto-block_aebff8654ac7153146b65760649c5fed\" class=\"\" data-personalisation=\"\" data-default-block=\"false\">\r\n    <div id=\"marketing-materials\"><\/div>\r\n<\/section>\r\n\n\n<section id=\"centred-text-block-buttons-block_984ebed3372f853b05012005f50f275f\" class=\"centred-text-block-buttons no-pb centred-text-block-buttons--white\" data-personalisation=\"\" data-default-block=\"false\">\r\n  <div class=\"container\">\r\n    <div class=\"row\">\r\n      <div class=\"col-12 col-md-8 offset-md-2\">\r\n        <div class=\"centred-text-block-buttons__content\">\r\n          <p class=\"centred-text-block-buttons__content__eyebrow\"><\/p>\r\n          <H2 class=\"h3 centred-text-block-buttons__content__title centred-text-block-buttons__content__title--extra-large\">\r\n            Marketing materials          <\/H2>\r\n          <p>Download our brochures to print and share with your customers<\/p>\n\r\n          \r\n                  <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\n\n<section id=\"splitit-columns-block_351ad82b861acacb6ce508d2356449b8\" class=\"splitit-columns splitit-columns--3-cols  \" data-personalisation=\"\" data-default-block=\"false\">\r\n  \t<div class=\"container\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-12\">\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"splitit-columns__columns\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"splitit-columns__column text-center\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2024\/01\/brochure-1-1-300x300.png\" alt=\"\" class=\"splitit-columns__icon restrict-icon-width\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"splitit-columns__cta\">\r\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2024\/01\/HLC-Brochure-1.pdf\" target=\"_blank\" class=\"btn-splitit btn-splitit--black-transparent gtm-content-button\">Brochure 1<i class=\"fas fa-long-arrow-alt-right\"><\/i><\/a>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"splitit-columns__column text-center\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2024\/01\/brochure-2-1-300x300.png\" alt=\"\" class=\"splitit-columns__icon restrict-icon-width\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"splitit-columns__cta\">\r\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2024\/01\/Huntington-Learning-Center-Brochure-4-pg-FINAL-2.pdf\" target=\"_blank\" class=\"btn-splitit btn-splitit--black-transparent gtm-content-button\">Brochure 2<i class=\"fas fa-long-arrow-alt-right\"><\/i><\/a>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"splitit-columns__column text-center\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2024\/01\/cheat-sheet-1-300x300.png\" alt=\"\" class=\"splitit-columns__icon restrict-icon-width\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"splitit-columns__cta\">\r\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.splitit.com\/wp-content\/uploads\/2024\/04\/HLC-Selling-Cheat-Sheet-1-1.pdf\" target=\"_blank\" class=\"btn-splitit btn-splitit--black-transparent gtm-content-button\">Cheat sheet<i class=\"fas fa-long-arrow-alt-right\"><\/i><\/a>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\r\n\n\n<section id=\"scrollto-block_6c95aef8ccd2612f2a7c16992a8530c9\" class=\"\" data-personalisation=\"\" data-default-block=\"false\">\r\n    <div id=\"help\"><\/div>\r\n<\/section>\r\n\n\n\r\n<section id=\"faqs-block_cd99beaf470c7503820552ab93a028f3\" class=\" faqs\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\"  data-personalisation=\"\" data-default-block=\"false\">\r\n\t<div class=\"container\">\r\n\t\t<div class=\"row\">\r\n\t\t\t<div class=\"col-12 col-lg-6 offset-lg-3\">\r\n\t\t\t\t<div class=\"faqs__content\">\r\n\t\t\t\t\t<h2 class=\"h4 faqs__content__title\">FAQ<\/h2>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"col-12 col-lg-10 offset-lg-1\">\r\n\t\t\t\t\t\t\t\t\t\t<div id=\"accordion_1\" class=\"faqs__accordion\" >\r\n\t\t\t\t\t\t\t<h3><\/h3>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"card-header\" id=\"heading_1-1\">\r\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"btn btn-link gtm-expand-faq\" data-toggle=\"collapse\" data-target=\"#collapse_1-1\" aria-expanded=\"false\" aria-controls=\"collapse_1-1\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span itemprop=\"name\">How do I know a customer has accepted the plan? <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div id=\"collapse_1-1\" class=\"collapse\" aria-labelledby=\"heading_1-1\" data-parent=\"#accordion_1\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-body\" itemprop=\"text\"><p>Once your shopper has successfully checked out their plan will show up in the <a href=\"https:\/\/developers.splitit.com\/merchant-portal\/merchant-portal-guide#transactions\" target=\"_blank\">transactions<\/a>.<\/p>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"card-header\" id=\"heading_1-2\">\r\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"btn btn-link gtm-expand-faq\" data-toggle=\"collapse\" data-target=\"#collapse_1-2\" aria-expanded=\"false\" aria-controls=\"collapse_1-2\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span itemprop=\"name\">What happens if a plan is cancelled?<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div id=\"collapse_1-2\" class=\"collapse\" aria-labelledby=\"heading_1-2\" data-parent=\"#accordion_1\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-body\" itemprop=\"text\"><p>If the plan is canceled, our system will recalculate the fees according to the number of days that the plan was funded and the amount still owed to Splitit. Splitit will then direct debit the merchant for the amount owed to Splitit.<\/p>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"card-header\" id=\"heading_1-3\">\r\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"btn btn-link gtm-expand-faq\" data-toggle=\"collapse\" data-target=\"#collapse_1-3\" aria-expanded=\"false\" aria-controls=\"collapse_1-3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span itemprop=\"name\">What happens if a customer defaults on the payment?<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div id=\"collapse_1-3\" class=\"collapse\" aria-labelledby=\"heading_1-3\" data-parent=\"#accordion_1\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-body\" itemprop=\"text\"><p>If the card expires or is canceled, the customer has a 7 day grace period to update their information in their portal. If it isn\u2019t resolved within the 7 days then the remaining amount owed (pre-authorization remaining) is then charged.<\/p>\n<p>Splitit eliminates the credit risk for the merchant. We guarantee the full amount of the purchase so there is no risk that the merchant will not receive the payment.<\/p>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"card-header\" id=\"heading_1-4\">\r\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"btn btn-link gtm-expand-faq\" data-toggle=\"collapse\" data-target=\"#collapse_1-4\" aria-expanded=\"false\" aria-controls=\"collapse_1-4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span itemprop=\"name\">How can I do a Refund for a customer? <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div id=\"collapse_1-4\" class=\"collapse\" aria-labelledby=\"heading_1-4\" data-parent=\"#accordion_1\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-body\" itemprop=\"text\"><p><span style=\"font-weight: 400;\">You would go into your transactions, find the correct one, and action the refund from the Splitit portal. No further action is required for the shopper to have the refund applied to their credit card account. We will then take back the amount refunded from the next funding event or through a debit request.<\/span><\/p>\n<p>Find out more about <a href=\"https:\/\/developers.splitit.com\/merchant-portal\/merchant-portal-guide#refund-options\" target=\"_blank\">refund options<\/a><\/p>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"card-header\" id=\"heading_1-5\">\r\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"btn btn-link gtm-expand-faq\" data-toggle=\"collapse\" data-target=\"#collapse_1-5\" aria-expanded=\"false\" aria-controls=\"collapse_1-5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span itemprop=\"name\">When will I get the money for the plan?<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div id=\"collapse_1-5\" class=\"collapse\" aria-labelledby=\"heading_1-5\" data-parent=\"#accordion_1\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-body\" itemprop=\"text\"><p>You will receive the funds in your account via ACH on the first Tuesday or Friday after the purchase. <a href=\"https:\/\/developers.splitit.com\/back-office\/funding\/#managed\" target=\"_blank\" rel=\"noopener\">Learn more about receiving money<\/a><\/p>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"card-header\" id=\"heading_1-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"btn btn-link gtm-expand-faq\" data-toggle=\"collapse\" data-target=\"#collapse_1-6\" aria-expanded=\"false\" aria-controls=\"collapse_1-6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span itemprop=\"name\">What happens if I have a Chargeback<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div id=\"collapse_1-6\" class=\"collapse\" aria-labelledby=\"heading_1-6\" data-parent=\"#accordion_1\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-body\" itemprop=\"text\"><p><span style=\"font-weight: 400;\">You will need to submit your records to contest the dispute in the merchant portal. <a href=\"https:\/\/developers.splitit.com\/merchant-portal\/chargebacks\/chargebacks-managed\" target=\"_blank\" rel=\"noopener\">Learn more about chargebacks<\/a><\/span><\/p>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"card-header\" id=\"heading_1-7\">\r\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"btn btn-link gtm-expand-faq\" data-toggle=\"collapse\" data-target=\"#collapse_1-7\" aria-expanded=\"false\" aria-controls=\"collapse_1-7\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<span itemprop=\"name\">What happens if a customer\u2019s installment payment fails? <\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div id=\"collapse_1-7\" class=\"collapse\" aria-labelledby=\"heading_1-7\" data-parent=\"#accordion_1\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-body\" itemprop=\"text\"><p><span style=\"font-weight: 400;\">You will be notified that the installment failed, you can then look in your portal to see the reason why.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We will also reach out t<\/span><span style=\"font-weight: 400;\">o the shopper<\/span><span style=\"font-weight: 400;\"> to ask them to either change the card on file or fix the reason why it is declining.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If they do not fix it within the time frame set forth we can put the next installment onto their card or full capture the remaining value of the plan.<\/span><\/p>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t        \t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\r\n\n\n<section id=\"scrollto-block_805fc0bbe0494257a192aec6c16b44eb\" class=\"\" data-personalisation=\"\" data-default-block=\"false\">\r\n    <div id=\"contact-support\"><\/div>\r\n<\/section>\r\n\n\n\r\n<section id=\"custom-form-block_68c3ef87be5a7a3feebde6b8cd2df3b8\"\r\n  class=\"custom-form custom-form--black custom-form--full\"\r\n  style=\"--background: linear-gradient(135deg, #267094, #45c3b4);\" data-personalisation=\"\"\r\n  data-default-block=\"false\">\r\n  <div class=\"container \">\r\n    <div class=\"row custom-form__row\">\r\n      <div class=\"col\">\r\n\r\n                  <h2 class=\"custom-form__heading \">\r\n            Help &#038; Support          <\/h2>\r\n        \r\n        \r\n                  <div class=\"custom-form__description \"><p>Reach out to our team who will be happy to assist you, whether you want to discuss your funding limit or have any questions or concerns. Using your @hlcmail.com email address will guarantee Priority Support.<\/p>\n<\/div>\r\n        \r\n                  \r\n                    \r\n\t\t\t\t\t<form class=\"custom-form__form\" method=\"post\" action=\"https:\/\/www.splitit.com\/wp-admin\/admin-post.php\" autocomplete=\"off\" enctype=\"multipart\/form-data\">\r\n                          <input type=\"hidden\" name=\"action\" value=\"submit_zendesk_form\">\r\n              <input type=\"hidden\" id=\"zendesk_form_nonce_field\" name=\"zendesk_form_nonce_field\" value=\"a9797f4e2e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/34060\/\" \/>                                    <div class=\"custom-form__stage custom-form__stage--1 custom-form__stage--activated\" data-stage=\"1\">\r\n\r\n              <input type=\"hidden\" name=\"custom-form-epa\" value=\"\">\r\n              <input type=\"hidden\" name=\"return-url\" value=\"https:\/\/splitit.com\/thank-you\/support\/\">\r\n              <input type=\"hidden\" name=\"recaptcha_token\" id=\"recaptcha_token\" value=\"\">\r\n                            <!--6Sense data capture-->\r\n              <input type=\"hidden\" name=\"6s-company\" value=\"\">\r\n              <input type=\"hidden\" name=\"6s-annual-revenue\" value=\"\">\r\n              <input type=\"hidden\" name=\"6s-country\" value=\"\">\r\n              <input type=\"hidden\" name=\"6s-website\" value=\"\">\r\n              <input type=\"hidden\" name=\"6s-segments\" value=\"\">\r\n\r\n                              <input type=\"hidden\" value=\"https:\/\/www.splitit.com\/huntington-learning-center\/resources\/\" name=\"zd_origin_url\">\r\n              \r\n                            \r\n                <input type='text' class='custom-form__input custom-form__input--text custom-form__text ' name='name' placeholder='Name'   data-hj-allow >                \r\n              \r\n                <input type='email' class='custom-form__input custom-form__input--email custom-form__email ' name='email' placeholder='Email*' value='' required >                \r\n              \r\n                <input type='hidden' name='zd_custom_field_360007298760' class='custom-form__input custom-form__input--hidden custom-form__hidden 'value='Huntington Learning Center' ><script class='custom-form__hidden-function'>const  = function (input){\r\n  return input >= 10 ? true : false\r\n}<\/script>                \r\n              \r\n                <input type='text' class='custom-form__input custom-form__input--text custom-form__text ' name='zd_custom_field_17968532382354' placeholder='Huntington Learning Center Location*' required >                \r\n              \r\n                <select class='custom-form__input custom-form__input--select custom-form__select' name='zd_custom_field_360019762860' required ><option disabled='disabled' value='' selected='selected'>Reason for contacting us*<\/option><option class='custom-form__option' value='merchant_contact_reason_i_have_a_query_about_a_shopper_transaction'>I have a query about a shopper transaction<\/option><option class='custom-form__option' value='merchant_contact_reason_i_have_a_funding_query'>I have a funding query<\/option><option class='custom-form__option' value='merchant_contact_reason_i_have_a_query_about_fees'>I have a query about fees<\/option><option class='custom-form__option' value='merchant_contact_reason_i_need_some_technnical_help'>I need some technical help<\/option><option class='custom-form__option' value='i_am_a_merchant_or_retailer_or_merchant_interested_in_offering_splitit_to_my_customers'>I am a merchant or retailer interested in offering Splitit to my customers<\/option><option class='custom-form__option' value='contact_reason_i_have_a_different_query'>I have a different query<\/option><\/select>                \r\n              \r\n                <input type='text' class='custom-form__input custom-form__input--text custom-form__text ' name='subject' placeholder='Subject*' required >                \r\n              \r\n                <textarea class='custom-form__input custom-form__input--textarea custom-form__textarea' name='comment' placeholder='How can we help you?*' required ><\/textarea>                \r\n              \r\n                <input type='hidden' name='zd_custom_field_360019828459' class='custom-form__input custom-form__input--hidden custom-form__hidden 'value='customer_type_merchant\/retailer'  data-hj-allow ><script class='custom-form__hidden-function'>const  = function (input){\r\n  return input >= 10 ? true : false\r\n}<\/script>                \r\n              \r\n              <div class=\"custom-form__buttons custom-form__buttons--single\">\r\n                                <button class=\"custom-form__submit custom-form__submit--teal\"\r\n                  type=\"submit\">Submit<\/button>\r\n              <\/div>\r\n\r\n            <\/div>\r\n          <\/form>\r\n        \r\n      <\/div>\r\n\r\n          <\/div>\r\n  <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":27959,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Huntington Learning Center - Resources | Splitit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.splitit.com\/huntington-learning-center\/resources\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Huntington Learning Center - Resources | Splitit\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.splitit.com\/huntington-learning-center\/resources\/\" 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