The Splitit Help Center

What happens to my monthly installment payments if I lose my card or it is stolen?

You’ll need to update your card to a different or your new one (once yu’ve received it) in our shopper portal.

Note: You can only update your card 2 times in any 24 hour period. 

Splitit installment plans can only be paid with credit cards i.e. Visa, Mastercard, Amex (merchant dependent) and Discover (merchant dependent). We do not accept debit or prepaid cards.

For existing installment plans, in most cases a debit card can be used to pay off the full balance of your plan. Feel free to contact Splitit directly by filling out this contact form, and selecting “I wish to pay off my plan in full” as the Contact Reason. 

Don’t forget to contact your card provider to place a stop on on your lost or stolen card.

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