Merchants’ Evolving Perspective on the Value of Card-Linked Pay Later Plans

Merchants’ Evolving Perspective on the Value of Card-Linked Pay Later Plans

Last updated: 16 July 2024

Our latest report in conjunction with PYMNTS “Merchants’ Evolving Perspective on the Value of Card-Linked Pay Later Plans”, reveals that consumers spend twice as much when using credit card-linked installments compared to traditional BNPL. Nearly 90% of merchants see these installments as key to boosting customer acquisition and retention.

Demand for card-linked installments is growing as it caters to customers who may not need new credit but value a faster checkout process—a segment largely ignored by traditional BNPL. Merchants also appreciate that keeping installments on an existing card simplifies returns and other back-office processes.

Other Report Highlights:

72% of merchants rate card-linked installments as their top choice.

Consumers typically spend over twice as much on retail items when using card-linked installment plans compared to Buy Now, Pay Later (BNPL) options.

Over 1/3 of merchants believe their customers are very or extremely likely to switch to retailers that offer card-linked pay later plans, a sentiment that has risen 164% since December 2023.

82% of merchants confirm an increase in card-linked installments for in-store purchases over the past twelve months, compared to 67% reporting an increase in BNPL use in-store during the same period.

53% of merchants believe that consumers would purchase higher-priced items or services if they were aware of card-linked installment options prior to checkout.

Discover how card-linked options are revolutionizing the pay-later landscape and why they are fast becoming the preferred choice for consumers and merchants. Read more about these insights and get the full report here!

Get the full report

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