The Splitit Help Center

What happens to my monthly installment payments if I lose my card or it is stolen?

You’ll need to update your card to a different or your new one (once yu’ve received it) in our shopper portal.

You can only update your card 2 times in any 24 hour period. 

Splitit installment plans can only be paid with credit cards ie. Visa, Mastercard, Amex (merchant dependent) and Discover (merchant dependent). We do not accept debit or pre-paid cards.

 

In some cases a debit or pre-paid card can be used to pay off the balance of your plan. To inquire, reach out to [email protected] to discuss with one of our Customer Support Agents. 

 

Don’t forget to contact your card provider to place a stop on on your lost or stolen card.

Was this article helpful?

4 out of 14 People found this helpful