The Splitit Help Center

Can I return or cancel my purchase and stop my Splitit installment plan?

Please contact the retailer you made your purchase from as Splitit is not authorized to cancel your plan. Once they’ve completed your request, we will cancel any remaining payments and clear your plan.


Refund requests are reviewed by the merchant in line with their published returns policy which you can usually find on their website. 


Payments on your plan will continue until the retailer tells us otherwise. 

To find out more about orders and returns, click here.

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