The Splitit Help Center

Why won’t you accept my card?

Check that you are using a valid card.

Splitit installment plans can only be paid with credit cards i.e. Visa, Mastercard, Amex (merchant dependent) and Discover (merchant dependent). We do not accept debit or prepaid cards.

For existing installment plans, in most cases a debit card can be used to pay off the full balance of your plan. Feel free to contact Splitit directly by filling out this contact form, and selecting “I wish to pay off my plan in full” as the Contact Reason. 

Note: You can only update your card 2 times in any 24 hour period. 

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